We’ll do our best. If you reach out quickly at …. we may be able to update or cancel your order before it ships.
Where Is My Order?
You can track your order using the link emailed to you after shipping. If you can’t find your tracking details, contact us at shanti@skinnicare.co
Which Payment Methods Do You Accept?
We accept all major credit cards (Visa, MasterCard, American Express) as well as Apple Pay and Google Pay.
Do You Accept Returns?
Due to the nature of bodycare products, we cannot accept returns. If your order arrives damaged or incorrect, please email us at shanti@skinnicare.co & we’ll make it right.
My Order Was Marked As Delivered But I Haven't Received It.
If your order shows as delivered but isn’t with you, first check around your delivery area and with neighbors. If you still can’t find it, email us at shanti@skinnicare.co
Shipping & Returns
Where Does Skinnicare Ship?
We currently ship around Europe, Canada, United States & Australia.
How Long Does Shipping Take?
Standard shipping: 3–7 days You’ll receive tracking details via email once your order ships.
Products
Where Are Your Products Made?
Our products are proudly made in Suriname, South America.
Are SkinniCare Products Safe For All Skin Types?
Yes. All our products are vegan, cruelty-free, and formulated without common irritants. If you have sensitive skin, we recommend patch testing before use.
What's The Shelf Life Of Your Products?
Our products are designed to stay fresh for 24 months unopened and 12 months after opening.
Can I Use SkinniCare Products If I'm Pregnant Or Breastfeeding?
Our products are considered safe to use during pregnancy and breastfeeding, but we always recommend checking with your doctor first.
Are Your Products Non-Comedogenic?
Yes. We avoid pore-clogging ingredients so your skin feels nourished, never congested.
How Long Until I See Results?
Most people notice a difference in hydration and glow immediately. For firming and brightening benefits, results typically appear within 4–6 weeks of consistent use.
Do Your Products Contain Fragrance?
Yes. We blend fine fragrance accords with clinical actives so every product is both effective and indulgent.
Ingredients & Philosophy
Are Skinnicare Products Vegan And Cruelty-Free?
Yes. Every formula is 100% vegan and never tested on animals.
Where Can I Find Ingredient Information?
Every product page lists full ingredient details. If you have sensitivities and need more specifics, email us at shanti@skinnicare.co.
